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- There are many good reasons to choose a NAPA AutoCare Center or NAPA
AutoCare Collision Center, including:
NAPA Nationwide Warranty Protection
Outstanding Parts Availability
Vehicle Inspection
Top Quality Training and Technical Resources
The NAPA AutoCare Code of Ethics
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NAPA Nationwide Warranty Protection
At NAPA, we believe our customers should get the VIP treatment.
That's why we offer some of the best warranties around: The Peace of
Mind Warranty and the Extended Care Warranty.
The Peace of Mind Warranty offers 6-month/6,000 mile warranty on
qualifying parts and labor. Over 9,600 affiliated NAPA AutoCare and
NAPA AutoCare Collision Centers nationwide honor the warranty, which
should give you peace of mind. As an added bonus, use your NAPACARD
and we'll double the Peace of Mind Warranty.
NAPA's Extended Care Warranty offers coverage on 14 major components
of your car. This coverage ranges from 12 months/12,000 miles up to
7 years/100,000 miles, depending on the vehicle. These comprehensive
plans typically cost 40-50 percent less than the dealership extended
warranties.
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Outstanding Parts Availability
Your repair won't have to wait for parts to come in, because NAPA
has more than 200,000 quality parts and accessories in stock, every
day - including more than 33,000 parts for imports and hard to find
parts, too.
- Vehicle Inspection
If you're buying a used vehicle, simply bring it to a NAPA AutoCare
Center for a complete inspection by an ASE-certified technician.
- Top Quality Technical Training and Resources
Technicians at NAPA AutoCare and NAPA AutoCare Collision Centers can
learn from more than 200 courses on today's hottest automotive
service and repair challenges. Technicians choose self-study,
classroom or hands-on training. The NAPA Institute of Technology,
NAPA TechTips bulletins, Mitchell on Demand, and the NAPATECH
telediagnostic hotline for instant technical support keep AutoCare
technicians the most informed in the industry. And many NAPA
AutoCare Centers use state-of-the-art computer systems to check
parts availability and place orders instantly, generate estimates,
maintain vehicle records and more. Most NAPA AutoCare centers also
use the latest in diagnostic equipment enabling them to properly
diagnose vehicle problems.
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Furthermore, NAPA AutoCare Centers employ ASE-certified technicians
for areas of work performed. In fact, NAPA employs more
ASE-certified technicians than anyone. The National Institute for
Automotive Service Excellence (ASE) is an independent testing and
certification entity for the industry. It has a single mission: to
improve the quality of automotive service and repair through testing
and certification for vehicle system areas including engines, engine
performance and diagnostics, brakes, transmissions, suspension and
steering, electrical systems, heating and air conditioning,
collision repair and refinishing, medium and heavy trucks and
others. Click here to visit the official ASE site.
- The NAPA AutoCare Code of Ethics
You won't have to worry about the integrity or expertise of your
technician when you bring your car to a NAPA AutoCare Center or a
NAPA AutoCare Collision Center. They all follow the NAPA AutoCare
Code of Ethics by pledging to:
Perform high-quality diagnostic and repair services at a fair
price, using quality NAPA parts.
Employ ASE-certified technicians in all areas of work performed.
Be dedicated to customer satisfaction.
Exercise reasonable care for the customers' property while it is
in the shop's possession.
Provide a system for fair settlement of customer complaints,
should they occur.
Maintain the highest standards of the automotive service
profession.
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